• Unplug the washing machine from the wall outlet and wait 60 seconds, then plug it back in to perform a complete reset of the control board
• Visually inspect the door latch area for any visible lint, debris, detergent residue, or mineral buildup and carefully clean with a damp cloth
• Examine the door frame and the door itself for visible cracks, warping, or signs of physical damage
• Gently try opening and closing the door several times to ensure smooth operation and proper seating
• Check that the home circuit breaker supplying power to the washer has not tripped; reset if necessary
• Verify the door closes completely without excessive force required and that it clicks into the locked position
• Run a test cycle to see if the error code reappears after the reset procedure
• Inspect the area around the door gasket for small foreign objects (coins, buttons, bones from chicken) that may be preventing proper latch contact
• Ensure the washing machine is sitting level on the floor using a level tool, as an uneven washer can cause door misalignment
• Check that nothing is blocking the door path or preventing it from closing fully (such as clothing caught in the frame)
