• Unplug the dishwasher from the electrical outlet for 60 seconds, then plug it back in to reset the control board
• Alternatively, turn off the breaker to the dishwasher for 60 seconds and turn it back on
• Visually inspect the door latch area for any visible debris, food particles, or mineral deposits and gently clean with a soft, damp cloth
• Check that the door closes fully and listen for a distinct clicking sound that indicates the latch is engaging properly
• Examine the door frame and strike area for any visible damage, cracks, or misalignment
• Gently push the door closed from different angles to ensure the frame is not warped and the door sits evenly
• Open and close the door slowly 5-10 times to see if the latch engages consistently and the error clears
• Verify the control panel responds to other button presses to rule out a broader control board issue
• Check that the door gasket (rubber seal) is not swollen or compressed, as this can prevent proper latching